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Hello my name is Jamie and I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.
What is it you want to know about this today please?
Have you notified the protection scheme?
If they have caused damage, then you can submit a claim to dps. You need to notify the tenant that you can’t get quote for within 14 days.
But notify them you will be deducting and it’s likely to exceed the deposit. Get a quote for the work at least, then you know value.
Can I clarify anything for you about this today, please?
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