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Hello, this is Jim, a dual-qualified lawyer (UK & Republic of Ireland) and happy to help you today.
What have the neighbours done?
Thanks, ***** ***** like you clicked the call request button - apologies I can’t take a call at the moment but other experts are free to contact you. If no one calls you then you will not be charged for it - an "authorisation" has been made for payment, that's all. However, the call request is open to all experts - if you want to cancel the call then please go to this link: https://www.justanswer.com/help/contact-us
I can continue with the question online if that suits?
Are they doing it regularly and deliberately, to harass you?