Hello, my name is ***** ***** I am a qualified lawyer happy to help you today.
By law, landlords must provide heating and hot running water to the property. They also have to ensure the property is in good repair under Sections 11 to 16 of the Landlord and Tenant Act 1985. No hot water for nearly two weeks would entitle you to compensation, I have no doubt.
If they do not, they face prosecution by the local council and can be fined. It would also be breach of contract on their part and you would be within your rights to terminate the tenancy agreement.
The Local Authority Environmental Health Officers have powers under the Housing Act 2004. They have a duty to ensure that properties in their area are in a habitable condition, and will serve improvement notices on landlords of properties which are assessed, under the new Housing Health and Safety Rating System as having ‘category 1 hazards’.
Similar powers are available to Local Authorities under the Environmental Protection Act 1990 if the property is considered a threat to public health.
I would therefore contact your local council (the housing department) in the first instance to report the matter and ask them to intervene.
You can contact yours here: https://eforms.aylesburyvaledc.gov.uk/ShowForm.asp?fm_fid=322
If the landlord does not pay or if they refuse for whatever reason, you can sue them in the county court for your losses on the money claim site (www.moneyclaim.gov.uk) although I recommend sending the landlord a letter before action to warn them of your intentions first and allow them 14 days to reimburse you. See attached template.
If they do not reimburse, you are free to issue a claim.
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