Hello thanks for your patience, lets see if I can help.
To claim compensation, you will need to satisfy that Highways England has been negligent in damaging the trees. Negligence has four elements to be satisfied:
1) Having a duty of care
2) Breaching that duty of care
3) The breach has caused damage
4) That damage resulted in loss
I cannot view the files attached, unfortunately, but if you can show that what they have done has satisfied the above criteria thereby resulting in foreseeable loss then you will have good grounds to claim against them for your loss.
You will need to first quantify the damages you are claiming, and have supporting evidence where applicable; this can be pictures, dates and time of their actions, correspondence, video evidence etc. Also retain all correspondence between you and them going forward incase you need to refer to it in future.
There are 2 steps to seeking compensation. The first will be to lodge it with their complaints department. More information can be found here https://www.gov.uk/government/organisations/highways-england/about/complaints-procedure
The second is to take court action. In this case, what you will need to do is write them a formal “Letter of claim”. In this letter you will need to state the amount you are seeking to recover and the reasons why. You will also need to give them a deadline to raise the payment by, usually it is 14 days in which to receive payment.
If payment is not received within 14 days, then you will need to issue a claim against them in the small claims court. You can do it by post by using form N1 which you can find here Form N1: Make a claim against a person or organisation (Claim form CPR Part 7) - GOV.UK and posting it to:
County Court Money Claims Centre
PO Box 527
Due to the value of the claim you do not need a solicitor and can do this yourself. Once you issue the claim, interest will be added onto the amount from the day you issue until the date judgment is awarded. This is pursuant to section 69 of the County Court Act 1984. There will be an issue fee to pay, but you will recover this back.
It may very well be that the letter of claim you send will make them pay promptly and you do not need to issue, but incase they don’t pay you, then the letter of claim enables you to be able to start proceedings against them.
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