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Hello, my name is ***** ***** I will help you. I am just reviewing your question. Hopefully, we can get this resolved quickly.
It sounds like you want to know whether the change of address changes the repayment agreement.
Sadly not - it's not a new claim, it is simply a change of address.
If it was a new claim, then yes it would.
Otherwise, it's simply a change in circumstances.
Can I clarify anything for you about this today, please?
If you need anything further I am available for a follow up at no extra cos
I see, in that case, the arrears should be excluded.
So you don't need to worry about that
Does that assist?
Does that help?