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Hi, this is Jim, thank you very much for the question - I will do my best to resolve this for you today.
If the seller is a private individual and not a business, you have fewer rights but he still needs to accurately describe the dishwasher in the advertisement. If not then he should not have sold it to you, as to do so is breach of contract. If he is operating as a business, you have stronger rights - you are covered by the Consumer Rights Act 2015. The law states the item must be as described, fit for purpose, and free from defects. If not then you can demand your money back - within 30 days. It sounds almost like a scam here though as he told you someone related to him sold it - you should send the seller a letter before action, see attached - give them 14 days to refund you. If they refuse, or do not reply, start the claim at http://www.moneyclaim.gov.uk
The small claim process is very easy and no lawyer is required. You should sue for the cost of the washer and the court issue fee is added on top. There are a variety of enforcement methods you can avail of when you obtain the court judgment if the seller still doesn't pay up. These include bailiff enforcement, bank account freeze, summons to court for questioning and more.
I hope this helps - please feel free to ask me anything else.
Have a good day,Jim
Hi there, yes, the law applies to both new and used products so you are fine to continue.