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Welcome to Just Answer, I am a practicing solicitor in England and Wales and I will be dealing with your case today.
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Could you please confirm if inventory was made /agreed at the time of start of your tenancy ? and made at the time of time of checking out?
And if there was check out inventory as well for recording the condition of the things?
A certain amount of wear and tear is unavoidable in rental properties. Over time as tenants live in homes, some damage will occur. This isn’t a result of abuse or neglect by the tenants, meaning tenants can’t be held responsible for it.
At the end of the tenancy, tenants have to give the property more or less in a similar condition that they take at the start of the tenancy.
Normal wear and tear refers to gradual damage that you would expect to see in a property over time.
Having a detailed and accurate inventory in place can be a big help when it comes to avoiding disputes over damage between tenants and landlords.
Tenants are expected to hand back the property in a similar condition as recorded in the inventory at the start of the tenancy.
Landlord can only ask for cleaning charges from the tenant , if this has been agreed in the tenancy agreement.
If cleaning clause has not been expressly provided for in the tenancy agreement , then Landlord can not ask for professional cleaning charges from the tenant.
Dispute any deductions directly with the Administrator of your tenancy deposit scheme
She need to prove that the things were not broken at the start of the tenancy , provided the condition is recorded in the check-in inventory , and that you broke these items by your neglect or misuse,
Is there any agents involved , with whom you are dealing with?
Dispute it as well that no inventory was provided to you at the start of the tenancy.
Now , the Landlord can not deduct for any these items, as the conditions of these items were never recorded/shared /agreed with you at the start of your tenancy.