I'm following up on the above. Without some further information from you as above, I am limited in what I can say on the matter but in the hope it is helpful nonetheless, I will provide the following limited response. If you are able to kindly provide me with the above further information or if you have any further questions generally, I will be delighted to expand on the following - please just reply back to me in this case:
Notwithstanding the above, in general terms the starting point would beat ascertain whether the decision you faced was but to you after exchange of contracts are taken place but before completion or before exchange and completion. If you had already exchange contracts, then depending upon all the circumstances, the issue may have been one that failed to your buyer there equally, if the issue took place before exchange of contracts, it may have been that it should be disclosed to the buyer will leave you open to a potential claim for misrepresentation.
As regards ***** ***** of the agents liability, it is rather hard to comment on this without a more detailed knowledge of facts and circumstances. You need to be able to show that the agents were negligent which from what you say, I think would be perfectly possible but also that the loss you are seeking is a direct consequence of the agents negligence. As above, without a more detailed knowledge of the facts and circumstances, it is not possible for me to make any substantive determination in this respect. If you believe you have a claim as against the agent, you may consider raising said claim as a complaint and referring it to the property ombudsman of which the agent must be a member by law which has the power to independently determine your complaint and award damages where it finds in your favour
I hope the above is of help. If there is anything else I can help with please reply back to me.