Hello. Thank you for the question. It is my pleasure to assist you with this today.
Please bear with me as I will be online and off-line from time to time and therefore, may be delayed
getting back to you.
I’m sorry for the delay but this has only just been brought to my attention.
I agree with you that it does seem to be utter nonsense and either the some strange system which they are working, or, it’s an error, or they have decided that for whatever reason, they don’t want people causing problems by not paying after making a bid and they want 10% deposit in effect, on account.
All of this is highly irregular.
As it says in the conditions, the 10% deposit is payable within 28 days.
I would ignore what they say and I would say to them, in writing (text or email is fine) that as the auction has not yet taken place, he is withdrawing his bid. Ask them to acknowledge.
Thank you for letting me assist you with your legal question. I am glad that I was able to help.
I am not certain whether that answers the question for you or not, but I am happy to answer any specific points arising from this.
It will be my pleasure to help you again either further with this or any future questions you have