Ask an Property Solicitor. Get an Answer ASAP.
I am a solicitor and will assist you today.
Sorry to hear this. How did you pay this money?
We do not need to speak on the phone.
You may contact your bank and explain what happened and see if they are able to do a chargeback and refund you your money.
Otherwise you may file a claim in the small claims court against the company online at www.moneyclaim.gov.uk
May I help further?
You are welcome.
All the best