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Thank you for the question. Obviously the letting agent is contractually bound to pay this forward to you therefore if they do not they can be deemed to be in breach of contract. What you require to do next is send a letter to them and state that they are in breach of your agreement and accordingly if they do not pay the sums forward to you, you will have no choice but to raise a legal claim against them to obtain the same. In addition you could also inform them that as they have breached the contract you could have the right to terminate the contract and move forward in the future with another agent. If they still do not respond then you can use the small claims action process to obtain the sums due to you.
You can complete the forms for a small claims action easily online. You will have to highlight what the issues are and tell them how much you are claiming for, to be honest the first are straight forward and self-explanatory. If you feel you can do this yourself then you don’t really need to hire a solicitor but I will provide details for you in case you feel you want to. You will then receive a response to the claim and a court date. On the day (unless they offer a settlement) you will appear at the local court and basically provide your evidence and give you claim to the judge and they will response. The judge will assess the merits of the claim and defence and make a judgement this should be relatively easy for you to prove so the respondent may well offer a settlement in the meantime.
I hope this information has helped. You can find a local solicitor who deals with this on the law society webpage which is;
If you require any help moving forward on this matter in the future, please do feel free to come back to us and I would be more than happy to assist.
When the application is made the court will apply the correct jurisdiction. If you were to have travelling expense then this can also be removed.