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Thank you for contacting JustAnswer. I will aim to assist you with your query. Please can you confirm what you query is as i understand that you have served form 6a on your tenant.
please can you confirm your query.
It sounds like she is aggrieved as you have served a notice to vacate (assuming correctly served and appropriate). Your query seems centred around being concerned about a claim for harassment. From the information you have provided above, it is unlikely that a phone call and you serving a notice is going to be taken as harassment. If she has asked that you email or write to her it is best however I would not worry about a claim for harassment on the basis of the above. Hope that assists.
Thank you for contact JustAnswer.
Getting agreements in writing are a good thing but make sure the wording is correct. Thank you.