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If none of the tenants have replied, it can simply mean they are in fact ignoring you and not willing to accept what you have sent them.
Remamber as a landlord you are in business, so the best way to deal with that is as a business and use the correct law and legal notices.
Until you formally serve each of your tenants with the correct notice (s.21) then the6 can simply remain and ignore you and continue as tenants in the property. You can of course still sell the property with them as tenants.
Can I assist or clarify anything further?
Currently under the covid19 act, you do have to give 4 months notice as you have already stated.this came into force on the 1st June the four month requirement that is.
You can use the form 6a for the s.21 notice
The safest way to serve the document is to each individual by recorded or registered post, that way you have proof of postage and proof of receipt.
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As you failed to supply these documents, you cannot use s.21.
you will instead need to use s.8 to seek possession.
You use form 3 for this.https://www.gov.uk/guidance/assured-tenancy-forms#form-3
That is correct, if one tenant has a solicitor relative, then I would advice that you may be safer instructing a property lawyer to draft and serve the documents for you to ensure everything is done correctly.