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Good afternoon, thank you for contacting Just Answer my name is***** am a solicitor and I will be assisting you today. I am sorry to hear about your circumstances, do you have direct contact with the buyers or is contact through the estate agents?
Thank you for the confirmation, unfortunately you cannot take any action against the solicitors acting for the buyers as there is no lawyer client relationship between you. You could request that the buyers raise a complaint about their solicitors, to see if this could speed up the process
Regrettably there is little further action that you could take against the buyers solicitors.
To lodge a formal complaint to the ombudsman, you would need to raise a formal complaint against the solicitors first and then wait 8 weeks before escalating the matter to the ombudsman.
As you cannot lodge a complaint against the buyers solicitors you could not then escalate the matter to the ombudsman, that being said the buyers could raise the complaint and then go through the process of complaining to the ombudsman.
Hopefully I have answered your question but if anything remains unclear please do not hesitate to me further.