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Hello, I hope you are well. My name is***** am a solicitor advocate and I will be assisting you with your question today. I am very sorry to hear of the problem you are experiencing and I will do my best to help you with this matter.if there has been a data breach, then certainly report that to the ICO information commissioners office.
You can also report the breach and the lack of adequate checks for conflicts to the legal ombudsman and the solicitors regulation authority, because it appears to be an act of negligence.
The links are attached below.
Nothing you can do about a delay if there is one
Can I assist or clarify anything further?
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Certainly, you can dismiss them or refuse to deal with them because if the data breach.