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Good Evening there, how do you do?
I am Solicitor4All a law expert with over 15years practice. I will be helping you today. Thank you for the inquiry.
First of all, I am sorry to hear about the issues brought up by this. It must be a frustrating situation to be going through Please leave the inquiry with me and i will prepare a response for you here this evening. Thank you.
Thank you very much for your patience. If they have the technical issues then it cannot be your fault and they should not have to penalise you for it. If you have a postal address for them you should send them copies by post with signed for post as you can prove you have sent with the royal mail tracking.
Any follow up please do not hesitate to send your message. I am glad to clarify and to assist further.