My mother bought a brand new mobile home from the

Hello, my name is***** hope you are well today. I am a qualified Solicitor, and I will be able to help you by providing you with an answer to your question today. I specialize in UK and Irish Law. I am not always online but rest assured if I do not respond immediately, I will respond when I return.

Is there anything else you feel is relevant to your question or anything else you would like to add before we continue?

Do you have a copy of their contract when the mobile home was purchased?

You can send a copy of the contract or agreement so I can review and advise accordingly.

Can you send a copy of the contract or agreement so I can review and advise accordingly?

Rule number one: going to court is your last resort. It will cost you a lot of time and money, and the outcome is very often uncertain.

Begin by putting your complaint to the seller, in writing. Set out in detail what is wrong and why they should compensate you. Give the seller enough time to respond, and the chance to investigate your complaint. Don’t be put off by a seller who says that the manufacturer or supplier is to blame: if selling that product is their usual business, they are responsible for any defects.

On 31 March 2003, a European directive came into force which improved your rights. On that date, the Sale and Supply of Goods to Consumers Regulations 2002 updated the Sale of Goods Act 1979 so that the seller now has to repair or replace your product if it is defective.