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Thanks for your patience and enquiry. If your deposit was secured, the law requires for the landlord to have given you written notice of having done so. The fact that this was not done, does mean that the landlord would have erred and you could sue the landlord for three times the value of your deposit.
If they have not responded to your request, the next step would be to bring a claim in the small claims court for this. You would first be required to write to the landlord to give notice of your intention to claim, the amount being claimed and the basis of your claim. The law also requires for you to give the landlord a minimum of 14 days within which to respond, failing which you can commence proceedings.
If the landlord does not respond or make payment within the time frame stipulated, you may then commence proceedings via the below link:
Can I clarify anything for you? I hope I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.
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