Ask an Property Solicitor. Get an Answer ASAP.
Hi thank you for your message, please note that I will look to provide an accurate but nevertheless speedy reply to your inquiry. I am sorry to hear about your situation but I will endeavour to help you today.
You should make a complaint to the legal ombudsman to investigate but you need to complain to your solicitor first. You can complain here: https://www.legalombudsman.org.uk/make-a-complaint/
I trust this assists