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Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 19375
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a Sagemcom HD HDMI satellite receiver that for some

Customer Question

I have a Sagemcom HD HDMI satellite receiver that for some reason only allows me to view HD channels. I have done a factory reset with no effect. My signal strength is 71%, signal quality 100%. The Sagemcom recognises the channels I should have and downloads them into the library. When I access the library to select a channel other than HD the screen shows the selection chosen on the bar at the bottom of the screen and then goes blank.

Is there a solution for this and where do I go for the fix?
Submitted: 4 years ago.
Category: Recorders and Players
Expert:  Pete replied 4 years ago.

Hi there,

If you haven't already done so, try reformatting the hard drive - other users have found that this helps.

Let me know if it works.