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Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 19756
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a freesat+ digital tv recorder, model smt-s7800. When

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I have a freesat+ digital tv recorder, model smt-s7800. When I set it to record a programme I get a message on screen that I cannot change channels to watch another programme. Does this mean that there is a fault or is my setup wrongly configured?
Alan Blundell
Hi Alan,

You will get this message when you are recording two programmes at the same time, or if only one aerial input is being received by the twin tuners.
Check that both aerial connections are securely attached at the rear of the box.
Try connecting only one aerial feed at a time to confirm that each one is working.
If both aerial connections are good, then one of the internal tuners may have failed.
Pete and other Recorders and Players Specialists are ready to help you
Customer: replied 4 years ago.

Thanks for your answer.

I do not have any more questions.

I do not want a free trial or to pay for a subscription.

I have bought a new recorder.