How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 28334
Experience:  Custom home theater installer. Authorized dealer/installer.
Type Your Recorders and Players Question Here...
Nathan is online now

I have a BD-HDD combo. All working normally. I played a dvd

Customer Question

I have a BD-HDD combo. All working normally. I played a dvd and it was ok. took it out and dropped the handset and may have pressed some button, I don't know. I am now stuck in channel8 and cannot change. no access to tv guide, homepage, etc. If I switch off it comes back to the same place. Some writing comes up and suggests I am in analogue?
Submitted: 3 years ago.
Category: Recorders and Players
Expert:  Nathan replied 3 years ago.

Nathan :

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble. We’ll get started chatting here. I am also sending you an offer so you can reach me directly me by phone if preferred. Feel free to ignore it for now, it will be available to you at any time if you need to get more help after our chat.

Nathan :

Can you tell me the make/model of your player?

Nathan :

If you look on the remote control (or the front panel of the bd) do you see a button that says INPUT or digital/analog?