Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
This particular onkyo receiver model had a lot of problems with its hdmi switching circuitry which isn't fully hdcp compatible, and is the likely cause of the problem here.
Meaning that it is unable to properly pass the bluray signal to the tv or be identified as a secure display through the onkyo.
There is a step we can try here to reset the system, and failing that there are some workaround connections to be used:
first disconnect power and hdmi to everything (tv, receiver, dvd, etc)leave all off for at least an hourpower all back on, with only power connected (hdmi still disconnected)wait a minute, and power offreconnect hdmi, then power back on in this specific order:tv first, onkyo next, bluray last
If that does not help, then you'll need to connect the bluray to the tv directly via hdmi, with a separate optical cable from the bluray back to the onkyo (or from tv to onkyo).
If that isn't an option due to distance from bluray to display (such as a projector or in wall wiring) there is one last option by adding a hdmi/edid cloning device. I'll elaborate on that if needed.
did not work and I cannot connect direct to TV as it is via in wall wiring
Sorry to hear that didn't help. Before proceeding further, lets test the BR direct to the tv via hdmi (the lead currently used from onkyo to the tv), just to be sure it works, on the off chance you've gotten a bad player.
If no change, then you'll need to either get the hdmi/edid cloning device I mentioned, or for a lower cost option you could purchase a separate hdmi switch box.