How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Recorders and Players
Satisfied Customers: 43194
Experience:  Electronics Engineer
Type Your Recorders and Players Question Here...
Richard is online now

Panasonic DVD Recorder Model No.DMR-EX83EB When I press

This answer was rated:

Panasonic DVD Recorder Model No.DMR-EX83EB
When I press the Green Guide Plus button it does not show any listings.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This is generally the firmwarre. On the recorder itself, hold the channel up and down buttons for 6 seconds then release which should force it into setup mode.
Complete the setup and tell me please if it now functions correctly
Thank you
Richard and 3 other Recorders and Players Specialists are ready to help you
Customer: replied 3 years ago.

Thanks. Seems to be working now.

your most welcome!
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you