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Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 19728
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a RDXV60KB recorder and cannot get subtitles on a D

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I have a RDXV60KB recorder and cannot get subtitles on a DVD
Hi there,
What is the DVD?
Does the packaging state that it has subtitles included?
What modem are you referring to?
Customer: replied 2 years ago.

the dvd is dr zivago and the package states that it includes subtitles. I should have said remote control not modem

Customer: replied 2 years ago.

I have not received an answer to my reply. will it arrive by e mai?

Hi Stanley,
It seems the issue may be with your remote - if you are unable to use it to navigate and select the subtitle language then you will not get subtitles.
You will need to try using a replacement remote:
Pete and 2 other Recorders and Players Specialists are ready to help you
Customer: replied 2 years ago.

I have ordered a replacement remote control. If it works then your service is excellent. If not I will get back to you

Ok, let me know if you need anything else at all.
have a great day!