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LOAJ3256, Technician
Category: Recorders and Players
Satisfied Customers: 154
Experience:  35 years technical audio and video systems integrator
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I bought 2 DVDs on-line in USA. My DVD recorder

Customer Question

Hi:) I bought 2 DVDs on-line in USA. My DVD recorder PANASONIC DMR-BWT735 doesn't want to play them. There is a message on the screen: This disc may not be played in your region. What can I do? Please, can you help me ? Yvonna XXXXXXXXXXXXXX

Submitted: 2 years ago.
Category: Recorders and Players
Expert:  Freddy M. replied 2 years ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. Not all players can have their regions changed. In fact most newer models can't as they are chipped instead of using software set regions. Were you told this model was region free when you bought it?