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LOAJ3256, Technician
Category: Recorders and Players
Satisfied Customers: 154
Experience:  35 years technical audio and video systems integrator
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I moved back from Korea and brought the tv back with me

Customer Question

Hi I moved back from Korea and brought the tv back with me to the UK. I am using an indoor aerial. Apple TV works fine but aerial and dvd player both don't work. We have tried to do the factory reset but the option screen never came up. Model UN46D8000. Could you help do you think? Thanks
Submitted: 2 years ago.
Category: Recorders and Players
Expert:  MasterFixIt replied 2 years ago.
Hi, I'm sorry to hear that. How can you be sure the aerial works if the TV wont play?Please explain.Also what happens when you try to use the DVD?And what appears on screen when you turn on the unit?That will tell me quite a bit if you can answer these questions;-)Thank youTech Michael