How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask LOAJ3256 Your Own Question
LOAJ3256, Technician
Category: Recorders and Players
Satisfied Customers: 154
Experience:  35 years technical audio and video systems integrator
Type Your Recorders and Players Question Here...
LOAJ3256 is online now

My Matsui tv is saying no signal, ariel is connected. I've

Customer Question

My Matsui tv is saying no signal, ariel is connected. I've tried resetting to factory settings but get message no carrier found.
Submitted: 2 years ago.
Category: Recorders and Players
Expert:  Aric replied 2 years ago.
Hi, Do you have a model number for this TV? Also was it working previously with this aerial? How old is the TV, and have you run a channel scan? Please elaborate.
Customer: replied 2 years ago.
Thanks for your reply, but I resolved the problem myself. I see you have taken £20 from my account, so could I please have a refund as soon as possible.Many thanksRick Winter
Expert:  Aric replied 2 years ago.
I don't handle anything regarding billing, nor am I privy to any account issues. I am an independent tech. You would need to handle your own billing through customer service via the home page. I am no longer involved in the dialogue.