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Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 28970
Experience:  Custom home theater installer. Authorized dealer/installer.
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Panasonic recorder dmr-ex83eb. will not format new discs so

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Panasonic recorder dmr-ex83eb. will not format new discs so I can record, use the same discs from when I purchased it any idea.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Do you have any existing discs, that had been previously formatted and contain some recordings (not yet closed/finalized)? If so can you add or rewrite on those?
Customer: replied 2 years ago.
Hi Nathan, just tried some other discs (verbatim) and 6 out of 7 work ok, but used Philips discs all the time till this problem came up.
This sounds more like a firmware issue than anything, but it could be a scratched lens as well.Have you tried updating yet?
Customer: replied 2 years ago.
Hi Nathan, what do you mean by updating? cheers bob
I mean a firmware update.You'll need to go to the latest update file from there, then follow the instructions to burn it to a disc to run on the unit
Customer: replied 2 years ago.
thank you.
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at Thank you, ***** ***** a good day,Nathan
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