Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Philip.
Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty control board (defective eeprom), though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).
This could also be the result of age related wear and tear; as a 2008 model, that type of failure wouldn’t be surprising. This unit is at nearly double its service life at this point.
There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation:
1) Unplug the power cord from the outlet
2) Wait at least 1 hour (60+ Minutes)
3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.
If this reset process does not work, it would unfortunately confirm an internal hardware failure.
This is something that would require repairs to correct; though repairs just aren't feasible at this point. Parts are no longer available and labor costs alone would greatly exceed the value of the system.
Replacement would really be the only practical option at this point, though even that is problematic as vcr technology has been obsolete for many years now as well and is no longer manufactured, though there are some used and new-old stock models still available.
Depending how you’d like to proceed here, I can try to help with finding parts, finding a repair shop, or recommending replacement options. Just let me know.
Best regards, ***** ***** for the news,