How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 28954
Experience:  Custom home theater installer. Authorized dealer/installer.
Type Your Recorders and Players Question Here...
Nathan is online now

Can I update my TX-50AX802B to HDR?

This answer was rated:

Can I update my TX-50AX802B to HDR?

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.

- Can you please elaborate 'HDR' that you're referring?

Customer: replied 1 year ago.
High Dynamic Range on Ultra HD Discs

I'm sorry I have no info about it so let me repost the question for other experts to have a look.


Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Paul.

No, you cannot do this unfortunately, HDR capability is not simply software/firmware related, the ability to decode and display HDR content. There are hardware requirements as well and this particular model lacks the necessary processing chips for that purpose.

Best regards, ***** ***** for the news,


Nathan, Technician
Satisfied Customers: 28954
Experience: Custom home theater installer. Authorized dealer/installer.
Nathan and 3 other Recorders and Players Specialists are ready to help you