How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20174
Experience:  Over 16 years of experience in the Electronics and IT industries.
Type Your Recorders and Players Question Here...
Pete is online now

DMR-EZ49VEB dvd/video recorder. on recording dvd the record

This answer was rated:

DMR-EZ49VEB dvd/video recorder.
on recording dvd the record light comes up but after a few minutes a caption saying recording stopped can do internal check. when complete caption says dirty/scratched disc which it is not. have tried several discs also a re recordable disc with same results. on checking re recordable disc no sign of recording can be found.

Hi Clive,

If this happens with multiple discs then the recorder may need cleaning.

Try running a cleaning disc in it and let me know if that helps:

Customer: replied 10 months ago.
I have run my cleaning disc but it has not cured the fault

It may take several runs.

If there is no improvement then there is a more serious fault with the lens or possibly the motor.

Pete and other Recorders and Players Specialists are ready to help you