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Richard, Engineer
Category: Recorders and Players
Satisfied Customers: 46409
Experience:  Electronics Engineer
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I have two Panasonic DVD record/play neither will answer to

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I have two Panasonic DVD record/play neither will answer to remote control new batteries have been inserted volume ok but that is all while i was setting the new one up i have
inadvertently done some thing wrong ,Is it possible foe an engineer to call and sort this out willing to pay any fee s

Hi there and welcome

Do you have a Smartphone with a camera there that we can use to test the remote with?

Please let me know and I can give the instructions to test

Customer: replied 8 months ago.
I do not have a smartphone with camera only a land line 02476 372844
DV model No DMR-EX97
E Mawson

ok, the reason I say this is I want to test if the remote is actually working

Can you see someone with a smartphone?

Customer: replied 8 months ago.
I do not have a smart phone with camera the number given is my daughters No and she is away right now I can tell you if this is any help It will not respond to the remote but switching on at the model itself the letters TCC appear
and TCC in not mentioned in the hand book

Do the buttons on the TV respond at all?

Please let me know

Thank you

Customer: replied 8 months ago.
Will have to borrow my daughters phone but will not be today is that ok with you
E Mawson

No problem at all, thank you

Richard and 3 other Recorders and Players Specialists are ready to help you