Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Approximately how old is your Humax box?
Hi Margery, thanks for getting back to me.
A remote connection will not work for this problem - you can ignore any automated offers that appear.
I had sent you a reply last night, 2 minutes after you posted your message asking how old the box was.Did you get it ok? Could you please let me know how old the box is?
I am mobile at the moment, sorry for the delay.
As the box is 6 years old, the hard drive inside the box has likely failed, and it will need to be replaced.
A local electronics or computer repair shop will be able to replace it for you.
The symptoms you are experiencing all indicate a problem with the internal hard drive - this is a common fault mode on these boxes.
Even though it is only half full, it can fail at any time.
The internal hard drive will need to be replaced.
If you let me know your postcode I can advise on your nearest repair shop.
In your area, you can contact Helmsley Computers -
9 Market Pl, Helmsley, York YO62 5BL
Phone: 01439 772067.
Let me know if you still need a call to discuss this.
Ok, good night!Pete.