Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
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Can you please remove the power to the recorder (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the unit, turn it on and tell me please if it is now operating correctly.
Let me know the results please
I want you to reset the unit, to do this
1. Power OFF the receiver (on / off button at the back of the Humax)2. Disconnect the Aerial cable (Just the Arial cable)3. Power On the receiver (with the Arial still disconnected)4. Press MENU5. Select Installation6. Enter your password (default = 0000)7. Select Default Setting8. Select YES9. Enter your password (Default = 0000)10. When the receiver restarts, power off (turn the power off before automatic search)11. Connect the Aerial Cable12. Power ON - the receiver will then search for the channels.13. Once channel search is finished a Save option will become available,14. Finished
Let me know how it then operates please
No problem Ed, please do the last instructions I gave and let me know the results
It is the internal mainboard in the unit that has faulted, this now confirms it.
I am really sorry about this and you are going to have to return the unit to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
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