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Richard
Richard, Engineer
Category: Recorders and Players
Satisfied Customers: 78795
Experience:  Electronics Engineer
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How do I get out of DVD mode & exit button on remote does

Customer Question

How do I get out of DVD mode & exit button on remote does not allow me to exit?
JA: What's the brand and model of your appliance? How old is it?
Customer: 32D3863DB about 3 months old
JA: How long has this been going on? What have you tried so far?
Customer: anytime I have used a DVD and its been stuck for about a week now
JA: Anything else we should know to help you best?
Customer: No I just want to be able to use a DVD then get back to using the TV as normal
Submitted: 2 years ago.
Category: Recorders and Players
Richard
Expert:  Richard replied 2 years ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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