Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hi, my name is ***** ***** I will be happy to assist you. Sorry to hear you are having issues with your Panasonic Recorder/Player.
A firmware update usually resolves issues with the device not properly reading CDs/DVDs it was once able to read. You can obtain the latest firmware update from the following site: https://av.jpn.support.panasonic.com/support/global/cs/dvd/download/ex83/index.html
Select your region using the drop down menu, and on the following page, detailed instructions will be given on how to update the firmware on your device.
If that does not work, resetting the player to factory settings may help. It is possible a setting was toggled causing the device not to read the CDs properly.