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*ElectronicsTech, Customer Service
Category: Recorders and Players
Satisfied Customers: 12556
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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How do you clean rewriteable dvds [email protected] so I can record on

Customer Question

How do you clean rewriteable dvds [email protected] so I can record on them again.
JA: Who makes your media player? How old is it?
Customer: Regarded is Toshiba DR20
JA: What have you tried so far with your DR20?
Customer: Don't no how old
JA: The Video Technician will be able to walk you through that. Anything else you want the Video Expert to know before I connect you?
Customer: I go to set up and go threw the instructions but it does not give me an option to clear discs it has format but cleaning
Submitted: 6 months ago.
Category: Recorders and Players
Expert:  *ElectronicsTech replied 6 months ago.
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
Follow these steps to Erase Entire Disc
1. Press "Win-E" to open Windows Explorer.
2. Click your DVD burner's drive letter.
3. Click "Erase This Disc" from the toolbar and follow the on-screen instructions.