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Richard
Richard, Engineer
Category: Recorders and Players
Satisfied Customers: 60554
Experience:  Electronics Engineer
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IVE HAD A POWER SURGE ON MY SAM SUNG HOW CAN I RESET IT, DVD

Customer Question

IVE HAD A POWER SURGE ON MY SAM SUNG HOW CAN I RESET IT
JA: What Samsung product do you have?
Customer: DVD SH853M
JA: Who makes your media player? How old is it?
Customer: SAMSUNG 11 YEARS
JA: What have you tried so far with your Samsung media player?
Customer: NOTHING
JA: Anything else you want the Video Expert to know before I connect you?
Customer: NO THANKS
Submitted: 14 days ago.
Category: Recorders and Players
Expert:  Richard replied 14 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

 

I’m sorry to hear you're having trouble with your player. I know that can be frustrating. Hopefully, we can get this resolved quickly.

 

Please note, a rating is only needed when we are finished.

 

Can you please remove the power to the player (so unplug it from the power socket).

 

Then wait 10 minutes, connect the power again to the player, turn it on and tell me please if it is now operating correctly.

 

Let me know the results please