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Richard, Engineer
Category: Recorders and Players
Satisfied Customers: 74882
Experience:  Electronics Engineer
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I have a Sony X55ES Compact Disc Player that won’t open.I

Customer Question

I have a Sony X55ES Compact Disc Player that won’t open.I have 2 others which are working fine. The machine lights up but the drawer won’t open & the screen displays no disc.I would appreciate any help if possible please.
JA: Who makes your media player? How old is it?
Customer: Sony About 30 years.
JA: What have you tried so far with your Sony media player?
Customer: There is nowhere to unlock the machine we have tried switching on & off which is all we can do really.
JA: Anything else you want the Video Expert to know before I connect you?
Customer: no thank you.
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Virtual-mod replied 1 year ago.

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

I’m sorry to hear you're having trouble with your player. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the player (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the player, turn it on and tell me please if it is now operating correctly.

Let me know the results please