Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.
Unfortunately, the only available options on a blu ray player are firmware updates and a factory reset. Since you have completed both, it is either a hardware issue or the blu rays are in a different region than the player can play.
My goal is to give you the best experience possible! I hope I have earned a 5 star rating!
If you need more assistance, please use the reply box and let me know otherwise you can close the question by rating my services as 3-5 stars at the top or bottom of this page (or using the rate this expert option if you are on mobile)