How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ben Jones Your Own Question
Ben Jones
Ben Jones, UK Lawyer
Category: Scots Law
Satisfied Customers: 7
Experience:  Qualified Solicitor - Please start your question with 'For Ben Jones'
Type Your Scots Law Question Here...
Ben Jones is online now

My bank has frozen my accounts but have not told me why and

Customer Question

My bank has frozen my accounts but have not told me why and refuse to do so. Can they do this? What can I do to find out or resolve the issue?
Submitted: 5 years ago.
Category: Scots Law
Expert:  touchwoodsden replied 5 years ago.
Could you explain your situation a little more?
Customer: replied 5 years ago.

Police thought I was involved in some mortgage fraud, but I wasn't.

Police have confirmed they did not ask bank to freeze my accounts.

Bank will not say why they have frozen accounts nor are they asking for any information. They just say accounts are frozen but won't discuss.

I can't get any money out nor pay money into these accounts, so how do I receive my salary or pay bills?

Customer: replied 5 years ago.
Relist: Other.
Relist question
Expert:  JGM replied 5 years ago.
Thank you for your question.
Are you in debt to anyone likely to take recovery or bankruptcy proceedings?
Have you been suspected of money laundering offences?
Customer: replied 5 years ago.

The Financial Advisor who arranged my mortgage is suspected of making false claims to obtain mortgage (Ie asking for mortgage advance based on property value rather than lesser amount actually paid for property).

As it is my name on mortgage, I am also suspected of false claim, although I trusted my Finance Advisor to do things properly on my behalf.

Having said the above, the Police have not asked for my bank accounts to be frozen yet the bank will not explain why they are frozen nor even discuss with me. Neither are they asking me for any information.

What can I do?

Yes I have debts to pay, namely the mortgages but also normal daily expenses.

Expert:  JGM replied 5 years ago.
Is the bank the same institution that provided the mortgage?