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Hi When I test drove a vehicle I was told that what you see is what you get, except for the sat nav. I ordered the vehicle with sat nav. When it eventually arrived it did not have the multi function steering wheel that the demonstrator had. Can I ask them to order another vehicle and swap them over when in arrives? It took 5 months to come. I have paid for the vehicle in full and the sales manager said he would give me 2 free services as a token gesture and to let him know what compensation I want