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Ben Jones
Ben Jones, UK Lawyer
Category: Scots Law
Satisfied Customers: 8
Experience:  Qualified Solicitor
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Hi there,We just acquired a residential property. We visited

Customer Question

Hi there,

We just acquired a residential property. We visited the house once and decided to buy it after reviewing the survey.

Yesterday we finally visited our new house after getting the keys. Everything seemed to be according the survey ( the one paid by the previous owners) except for one very important detail, the survey said that the apartment was a 3rd and 4th floor in a five storey building and that is not the case, it is a top floor. We do like our new house but as you can understand owning a top floor is not what we expected. This detail was hard to appreciate in the first visit, and apparently hard to appreciate by the surveyor.

I paid for a survey to the bank where we were granted our mortgage and never received though I requested it several times. We only received the confirmation that the valuation was good enough to go ahead with the mortgage.

We want to keep the house but we maybe we would not have bidden so high if we knew if was a top floor, as we know that that property had problems with the roof. I would like to know if we are eligible to some kind of compesation for any future potential damage or inconvenience or for any other reason.

Submitted: 4 years ago.
Category: Scots Law
Expert:  JGM replied 4 years ago.
Thank you for your question.

The home Report described the flat as being 3rd and 4th floor, ie, over two levels. Is the flat over two levels or one level?