Ask a Scots Law Question, Get an Answer ASAP!
Have you considered suing Ryanair?
In that case you have to follow the procedures. Telephoning won’t work.
If a passenger chooses to make a claim for expenses or compensation from Ryanair, they must contact the airline directly. This is covered in Article 15 of their terms and conditions found on their website. They should deal with your application within 4 to 6 weeks.
It is important to remember that Ryanair is not required to pay compensation if the cancellation was outside of their control.
The form for flight refunds can be found here:https://refundclaims.ryanair.com/The form for expense claims can be found here: https://eu261expenseclaim.ryanair.com/
The form for disruption compensation can be found here: https://contactform.ryanair.com/?cr=eu261&lg=en&id=78
Once Ryanair has finished dealing with a claim and if a person does do not agree with their decision, they can refer the matter to:
The Commission for Aviation Regulation. I hope that helps. Please leave a positive rating so that I am credited for my time.
Have you escalated the claim to the Commission for Aviation Regulation as I mention above?
Contact details are
The Commission for Aviation Regulation.
3rd Floor Alexandra House
Telephone number +353-(0) 1-6611700
I hope that has been helpful. Don’t forget to leave a positive rating so that I am credited by JustAnswer for my time.
That just isn’t correct. They are giving you wrong information.