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I am a solicitor in Scotland. Thank you for your question. Do you mean tenant rather than client.
A summary cause action was and still is the correct way of recovering possession of property from a tenant. And it is generally a quicker procedure than ordinary procedure. Why did you want an ordinary action raised?
An ordinary court action deals with cases of a value of more than £5000, not less.
I see. That does make a difference. An ordinary action would be far more costly and would take longer and I speculate there would be more complex issues (such as whether any rent payments were timebarred for example). If you instructed a summary cause action for recovery of heritable property only and they did something else then you have cause for complaint. You can submit a complaint to the Scottish Legal Complaints Commission assuming no more than 3 years have passed since the firm ceased acting for you in this matter. I hope that helps. Please leave a positive rating so that I am credited for my time.
Yes you would. The SLCC also has the power to waive or order repayment of fees.