How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ben Jones Your Own Question
Ben Jones
Ben Jones, UK Lawyer
Category: Scots Law
Satisfied Customers: 19
Experience:  Qualified Solicitor
29905560
Type Your Scots Law Question Here...
Ben Jones is online now

I have an on-going complaint v dundee city council.....my

Customer Question

i have an on-going complaint v dundee city council.....my grounds are: breach of contract.....breach of rights....defamation of character.......all of above have been proved and admitted to by the findings of the "Care Inspectorate" but the council are refusing to abide by said rulings.....
Submitted: 6 months ago.
Category: Scots Law
Customer: replied 6 months ago.
can we do this on lap top please
Customer: replied 6 months ago.
i cant see your responses on here?????
Expert:  JGM replied 6 months ago.

I am a solicitor in Scotland. Can you explain your situation a little more?

Customer: replied 6 months ago.
hello.......e. g.???
Customer: replied 6 months ago.
not at this point....just online please
Customer: replied 6 months ago.
are you there.......
Expert:  JGM replied 6 months ago.

Yes, I am asking you to explain what the background to this issue is.

Customer: replied 6 months ago.
i was given an asbo warning for incidents which were recently been discredited by the findings of the "CARE INSPECTORATE".......the council were 'found' to be in breach of contract, breach of rights, failure to record said incidents etc.....
Customer: replied 6 months ago.
given that i'm an 80y.o. man with absolutely no criminal or other record i feel my character has been defamed
Customer: replied 6 months ago.
i have definitive proof of all the previous statements
Customer: replied 6 months ago.
can you please advise: is this a continuous communication......i cant afford to pay for this service via phone.....please respond asap
Customer: replied 6 months ago.
i live alone and need to go to shops for approx 30mins......this is why i'm asking the previous question(s)
Customer: replied 6 months ago.
excuse me.....i've paid £26 for this service and i dont appear to be getting any service whatsoever.....if proper communication doesn't happen soon i will require a full refund please......
Expert:  JGM replied 6 months ago.

What is the involvement of the Care Inspectorate? I really do need the whole facts please.

Expert:  JGM replied 6 months ago.

Also note this is NOT a chatline service. Your expert is dealing with a number of customers and will not necessarily reply to you instantly.

Customer: replied 6 months ago.
they regulate most aspects of council agencies including the one that concerns this case ...i.e. "sheltered housing"
Expert:  JGM replied 6 months ago.

What are the facts of the case please?

Customer: replied 6 months ago.
the facts in detail would be far too difficult to specify here.....i had hoped for you to say if i had a case for civil action but i feel you cant do this.....so could i be refunded please as you have really only "asked" questions but not helped me in any way at all
Expert:  JGM replied 6 months ago.

Of course I can’t tell you anything if I don’t know what the facts are. I am opting out.