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Thanks for your question. I am a solicitor in Scotland. The council is only partially right here. You are entitled to see a solicitor and get to civil court order against this person. To that extent this is a civil matter. However you would also be entitled to approach the councils antisocial behaviour unit and they would be entitled to take action in conjunction with the police. You will have heard of an ASBO and that is what I am referring to. I hope that helps. Please leave a positive rating so that JustAnswer credits me for helping you today.