Ask a Scots Law Question, Get an Answer ASAP!
Hi, welcome to JustAnswer. My name is*****’m a barrister with 12 years of experience and I am happy to help with your question today.
Can I just be clear, you are in England?
And the holiday was in Scotland?
It is no problem. We can do this online.
I think I will move this to Scots law for you.
Although I do know the answer, I think you would be better served by a Scots lawyer.
Thanks for your question. I am a solicitor in Scotland and can help you with your question today. You are entitled to a refund from the agent within 14 days of cancellation. Many agents are swamped with such cases and some don’t physically have the money to refund everyone so unfortunately what the law says and what is happening in practice are two different things just now. As regards ***** ***** there is no consumer credit protection of you use a debt card but you can ask the bank to attempt a chargeback. Some banks will, others won’t and again there is no guarantee that the agent will have any money at all just now. I hope that helps to answer your question. Please leave a positive rating on the star rating system which is usually at the top of your screen. That will allow JustAnswer to credit me for helping you today.