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Hi, welcome to JA, I amCustomerone of legal experts here. My goal is to provide you with the best experience possible and answer any questions which you may have about your current situation. I may not respond immediately, this is because I may need a few minutes to read what you shared above, type and respond to you. Feel free to ask any follow up questions as needed until you are satisfied.
I am sorry to hear what transpired with this company. I am happy they have admitted liability. This therefore means the only thing to resolve would be the issue of compensation. There really is no set figure to give to you with respect to this. You are usually able to claim any out of pocket expenses such as the cost for telephone calls and or any expense incurred as a result of you having problems with their services. You may also claim for the pain and suffering/distress that this has caused. There is really no limit on the compensation that can be awarded in a discrimination claims. It therefore will be open to you to negotiate what you think is a feasible amount.
Can I clarify anything for you? I hope I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.